Illustrative sample data. Not real calls, customers, or bookings. No live integrations are connected.
Routing settings
Which calls are covered. Changes here are illustrative — no phone system is connected.
Ring-no-answer overflow
Ring advisors 4 times, then route
All lines busy
Route when every advisor line is in use
After hours
All calls outside posted service hours
Statutory holidays
Treat as after hours
Always escalate
Pricing, warranty, complaints, safety concerns, and any caller who asks for a person.