Illustrative sample data. Not real calls, customers, or bookings. No live integrations are connected.

Advisor follow-up queue

Requests that need a person: not confirmed by a scheduler, outside approved scope, or flagged as unusual. Nothing is sent to a caller from this screen.

Due now · 3

F-311High

P. Singh — Warranty dispute

Owner: Service manager · Due Today 09:00 · from C-1045

Next step: Service manager calls back about the warranty dispute.

F-312Normal

A. Chen — Confirm Thu AM diagnostic

Owner: R. Okafor · Due Today 10:00 · from C-1043

Next step: R. Okafor confirms the Thursday morning diagnostic by 10:00.

F-313Normal

L. Moreau — Brake inspection + loaner

Owner: Shared queue · Due Today 11:00 · from C-1046

Next step: T. Alvarez checks loaner availability and calls back.

Due later · 0

Nothing here.

Completed · 0

Nothing here.

Marking handled is local to this prototype and resets on refresh. Caller consent and any real contact happen outside this demo.