Illustrative sample data. Not real calls, customers, or bookings. No live integrations are connected.

What happened on the service line today?

A sample day for the whole department. Every number below is illustrative.

90-day opportunity scenario (hypothetical)

$48,600

A what-if scenario, not money made: if the store's unanswered service calls, recovery rates and average repair-order value matched the inputs below, that is the sales the scenario associates with those calls over 90 calendar days. This is not actual generated revenue, savings, profit, or guaranteed incremental sales.

A 90-day sales illustration from the assumptions below. Not revenue made or saved.

8/day unanswered service calls (unverified working estimate, not a validated dealership average)
× 90 calendar days = 720 calls
× 40% with appointment intent = 288
× 50% recoverable bookings = 144
× 75% show rate = 108 arrivals
× $450 per completed RO = $48,600

Hypothetical inputs · not actual revenue

The 7-Day Missed Service Call Report uses the store's real phone records to replace these guesses. Every input here is editable on the public calculator and unverified.

Sample results · observed 30-day sample with a 90-day run-rate

$15,645

Run-rate projection built from the observed 30-day sample below multiplied by three. Separate from the scenario above: this starts from sample repair orders, not from assumptions about the phone line.

Source: $5,215 in closed RO sales over last 30 days (sample) × 3 = $15,645. Projected gross profit: $6,915 (from $2,305 over 30 days), labeled separately from sales.

Illustrative sample data, not real dealership revenue

Calls offered

Sample day, all sources

Answered by coverage

Agreed overflow + after hours

Appointment requests

Requests are not bookings

Confirmed bookings

Scheduler ID on record

Follow-ups needing action

Need a person today

Priority queue: calls that need an advisor

All follow-ups

Service manager · due Today 09:00

P. Singh — Warranty dispute

2017 Truck · 142k km · After hours · Mon 20:15

Escalated

R. Okafor · due Today 10:00

A. Chen — Confirm Thu AM diagnostic

2021 Sedan · 31k km · Overflow · Tue 07:26

Pending

Shared queue · due Today 11:00

L. Moreau — Brake inspection + loaner

2022 Crossover · 18k km · Overflow · Tue 08:03

Pending

Next confirmed appointment

08:00

2026-10-21 · sample date

J. Martin

Oil change + tire rotation

Confirmed · SCH-88217

R. Okafor · Main service

View appointments

Recent covered calls

All calls

Time	Caller / service	Source	Outcome
Tue 07:12	J. Martin Oil change + tire rotation	Overflow	Confirmed appointment
Tue 07:26	A. Chen Check engine light	Overflow	Pending booking
Mon 19:48	Unknown caller Saturday hours?	After hours	Answered · no booking
Mon 20:15	P. Singh Warranty dispute on repair	After hours	Escalated to staff
Tue 08:03	L. Moreau Brake noise	Overflow	Eligible request
Tue 08:20	D. Novak Recall appointment	Overflow	Confirmed appointment

Answered calls, requests, confirmed bookings, arrivals and repair orders are kept separate on purpose.

What happened on the service line today?

90-day opportunity scenario (hypothetical)

Sample results: observed 30-day sample with a 90-day run-rate

Priority queue: calls that need an advisor

J. Martin

Recent covered calls